Privacy Policy
Last Updated: March 2026
Website: https://luqmanpainters.com/
We provide professional residential and commercial painting services across Dubai, including villa painting, apartment painting, office painting, exterior facades, epoxy floors, furniture polishing, door finishing, wood polish, spray painting, and texture work.
This Privacy Policy explains how we collect, use, protect, and share your personal data when you visit our website, request a quote, book painting services, or contact our painter Dubai team. We are committed to protecting your privacy in accordance with UAE Federal Decree-Law No. 45 of 2021 on Protection of Personal Data and applicable UAE laws.
By using our website or services, you agree to this Privacy Policy.
Information We Collect
When requesting painting services or interacting with our site, we may collect:
Full name
Email address
Phone number / WhatsApp number
Property address (villa, apartment, office in Dubai)
Project details (interior/exterior, paint type, space size, colors)
Budget and scheduling preferences
Payment information (processed securely)
Communication records and feedback
Example: When requesting villa painting in Arabian Ranches, you provide your name, contact info, villa address, number of rooms, preferred paints, and desired completion date.
Automatically Collected Data
When you visit luqmanpainters.com, we may automatically collect:
IP address
Browser type and device type
Pages visited and time spent
Referring website
General location (city level only)
This helps us understand service demand and improve site performance.
Data from Third Parties
We may receive limited data from:
Social media platforms (Facebook, Instagram)
Google Reviews
Real estate or property management referrals
Interior designers and contractor partners
How We Use Your Information
Service Delivery
We use your data to:
Provide painting quotations
Schedule inspections and service bookings
Dispatch our painter Dubai team
Prepare materials based on your preferences
Process payments securely
Provide warranty support
Customer Communication
We use your contact information to:
Confirm appointments
Send project updates
Answer questions
Request feedback
Share maintenance advice
Improving Our Services
We analyze data to:
Improve service quality
Train our painters
Understand popular services
Refine pricing and scheduling
Marketing (With Consent)
With permission, we may send:
Updates on promotions and offers
Seasonal painting discount notifications
New service announcements
Color and design inspiration
You may unsubscribe at any time via email link or by contacting us.
Legal Compliance
We may process personal data to:
Comply with UAE laws
Respond to legal requests
Protect our rights and assets
Maintain required business records
Cookies & Tracking
Our website uses cookies to enhance your experience.
Types of Cookies
Essential – necessary for site functionality
Performance – website analytics
Functionality – remember settings and preferences
Marketing (with consent) – personalized ads
We may use third-party services such as:
Google Analytics
Facebook Pixel
Google Ads
You can control cookie use through browser settings or consent tools. Blocking cookies may impact website features.
Data Protection & Security
We implement robust security measures:
SSL encryption
Secure servers and backups
Encrypted payment gateways
Role-based access and multi-factor authentication
Secure document handling
Our painter Dubai team conducts work professionally and respects customer privacy during on-site services.
We never store full payment card numbers.
In the unlikely event of a data breach, we will investigate, contain unauthorized access, notify affected users as required by UAE law, and implement improved safeguards.
Sharing Your Personal Data
We do not sell your personal information.
We may share your data with:
Payment processors
Website hosting and security providers
CRM and communication tools
Analytics and marketing platforms
Licensed subcontractors (when needed)
UAE government or regulatory authorities when legally required
With your consent, we may share testimonials or project photos for marketing.
Data Retention
We retain customer information for up to 7 years to:
Maintain service history
Honor warranties
Comply with UAE financial regulations
Marketing records are retained until opt-out.
Website analytics and usage data are retained 26–50 months.
Once retention periods expire, data is securely deleted or anonymized.
Your Data Protection Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion (right to erasure)
Restrict or object to processing
Withdraw consent for marketing
Request data portability
To exercise these rights, contact us:
luqmanpainters@gmail.com
+971 56 132 9035 (Phone/WhatsApp)
We respond to all painting inquiries within 15–30 minutes during working hours.
Marketing Communications
We may send:
Painting care tips
Seasonal promotions
Service updates and offers
You may opt out by:
“Unsubscribe” link in emails
Replying “STOP” to SMS
Contacting customer support
Service confirmations and warranty info will still be sent even after opt-out.
UAE & Dubai Compliance
We follow:
UAE Federal Decree-Law No. 45 of 2021
UAE Cybercrime Law
Dubai Data Law
TDRA Regulations
We respect UAE cultural practices and privacy norms when providing on-site services.
Children’s Privacy
Our services are intended for adults 18+.
We do not knowingly collect data from children. If discovered, it will be deleted immediately.
International Transfers
Some data may be processed through secure international servers.
We ensure:
Strong encryption
Contractual protections
Compliance with UAE standards
We prioritize UAE data residency where possible.
Policy Updates
We may update this policy due to legal changes or service updates.
The latest version will be posted at:
https://luqmanpainters.com/privacy-policy
Continued use of the site or services means acceptance of changes.
Contact Information
Luqman Painters
Dubai, United Arab Emirates
https://luqmanpainters.com/
privacy@luqmanpainters.com
+971 56 132 9035
Working Hours: 24/7 we provide the painting services in dubia
For unresolved complaints, you may also contact the UAE Telecommunications and Digital Government Regulatory Authority (TDRA) at tdra.gov.ae.
Final Note
Thank you for choosing Luqman Painters. Whether you need villa, apartment, office, or commercial painting — interior or exterior — we are committed to delivering outstanding results while safeguarding your data and privacy.